Post Repair Reports???

[STEVEW]

Hi, I need some help or advice on some accident repairs. My car had a light rear end accident before Christmas. The rear bumper and N/S wing have been replaced. Although not to pre/accident specification. The N/S rear wing is not aligned perfectly and so crabs the car. I'm being told by the body shop that this is the best they can do because the new part is handmade and can not be fitted any better!!! Obviously I can't believe this and I imagine it's just a lot more work to make it all go back together as if it left the factory. Can anyone recommend an inspection company that would understand the nature of an NSX and the repair issues. And perhaps can help me deal with any Diminution in Value from the Third party Insurance if no other work can be carried out. If you can help I'm all ears. Cheers Steve

[AR]

Hi, I need some help or advice on some accident repairs. My car had a light rear end accident before Christmas. The rear bumper and N/S wing have been replaced. Although not to pre/accident specification. The N/S rear wing is not aligned perfectly and so crabs the car. I'm being told by the body shop that this is the best they can do because the new part is handmade and can not be fitted any better!!! Obviously I can't believe this and I imagine it's just a lot more work to make it all go back together as if it left the factory. Can anyone recommend an inspection company that would understand the nature of an NSX and the repair issues. And perhaps can help me deal with any Diminution in Value from the Third party Insurance if no other work can be carried out. If you can help I'm all ears. Cheers Steve

Steve what year is the car?

I call BS on what they are telling you.

Have you any pics of the damage/misalignement?

Cheers,

AR

[NSXGB]

Welcome Steve.


I call BS on what they are telling you.


+1

Google an aluminium car body repair specialist in your area and take it to them for a second opinion....

[Sudesh]

There should be no issues with body panel alignment, however if the chassis was damaged in the accident, then its pretty difficult [some say impossible] to get back to OEM spec, so maybe that is making the car crab and panel not to line correctly.

[STEVEW]

The car is a UK 91
one of the very first in the country.

Also regarding New parts do you know if a new bumper can be purchased for a 91 Honda NSX. I was told this is not possible!

[Senninha]

There should be no issues with body panel alignment, however if the chassis was damaged in the accident, then its pretty difficult [some say impossible] to get back to OEM spec, so maybe that is making the car crab and panel not to line correctly.

This would be my concern too. However, best advice as above is to contact a bodyshop that specialises in aluminium. The other option is to book a health check with Kaz ... if theres something wrong with rebuild he will definately be able to tell you what is wrong.

You can contact Kaz via his health check thread http://www.nsxcb.co.uk/testvb/showthread.php?t=6286

Hope this helps

Paul

[STEVEW]

The main alignment problem is a 3mm to 4mm gap as the n/s rear wing buts up to the passenger door. This gap is so obvious and really crabs the car badly and does make me feel like the car has other problems!!! As far as the body shop is concerned this is the very best finish they can do and I should be very happy :laugh:

[STEVEW]

Irony is that I was all set for his health check with Kaz prior to the accident. This is 100% third party liability so I want to have it back to pre/accident or better. So yes I need the report to send to 3rd party Insurance. More fool me I avoided using my own Insurance and went with Accident Exchange who are great at getting you a hire car but rubbish at managing the repairs and keeping you informed of developments. In fact they have taken the hire car back and are pushing me to take the car as it is!!!

I feel very much left out in the cold.

Based west London. If you know any good report specialists near.

[Senninha]

Based west London. If you know any good report specialists near.

As this is where you are I would head for Chiswick Honda. They have worked on several NSX over recent years and used to sell a few before Ivan left.

regards,

[NSX 2000]

I thought Kaz is over in Japan at the moment. Irony is that I was all set for his health check prior to the accident. This is 100% third party liability so I want to have it back to pre/accident or better. So yes I need the report to send to 3rd party Insurance. More fool me I avoided using my own Insurance and went with Accident Exchange who are great at getting you a hire car but rubbish at managing the repairs and keeping you informed of developments. In fact they have taken the hire car back and are pushing me to take the car as it is!!!

I feel very much left out in the cold.

Based west London. If you know any good report specialists near.

If you need a report ASAP then take it to Chiswick Honda, but they will charge.

HTH

Paul.

[STEVEW]

Ok, Now this is the biggest rub!!! Believe it or not it is Norton Way Honda who also specialise in the NSX servicing that have done the repairs. I spoke to Chiswick Honda and they couldn't understand how new parts could not be fitted perfectly. However when they realised it was a company in the same group they have had to sit on the fence. I would have normally chosen Chiswick first but I was given the green light to go with Norton Way Honda from other NSX owners. I'm now faced with getting an independent inspection and will see how it all pans out. You wouldn't believe how the car was returned to me. The paint on the new wings are all knarled you can see the bare metal on all the bolts. They should have at least touched them up. The area under the boot was dirty. so you had the new freshly painted wing butting up to muck and dirt. It would have taken all of 5 mins to clean. But most importantly the wing is not correctly aligned!!!! ok I've had enough for one evening. I feel better for sharing my thoughts :)

[Hagasan]

Ok, Now this is the biggest rub!!! Believe it or not it is Norton Way Honda who also specialise in the NSX servicing that have done the repairs. I spoke to Chiswick Honda and they couldn't understand how new parts could not be fitted perfectly. However when they realised it was a company in the same group they have had to sit on the fence. I would have normally chosen Chiswick first but I was given the green light to go with Norton Way Honda from other NSX owners. I'm now faced with getting an independent inspection and will see how it all pans out. You wouldn't believe how the car was returned to me. The paint on the new wings are all knarled you can see the bare metal on all the bolts. They should have at least touched them up. The area under the boot was dirty. so you had the new freshly painted wing butting up to muck and dirt. It would have taken all of 5 mins to clean. But most importantly the wing is not correctly aligned!!!! ok I've had enough for one evening. I feel better for sharing my thoughts :)

Hopefully you'll get it sorted out but why did you accept it like that? Did you walk around the car checking it over and then sign a "satifaction with repairs" slip for the garage?

It may be worth contacting your insurance company asap to put a hold on any invoices being paid to the garage in the short term if their workmanship is indeed the issue?

I think from what I read on here a few weeks ago another member, Simonprelude, had some issues in the past with Norton Ways affiliated workshop...

[STEVEW]

We have informed the insurance company of the concerns and payment will not be made until things are resolved. Would like to know more about Simons dealings.

[Sudesh]

The car is a UK 91
one of the very first in the country.

Also regarding New parts do you know if a new bumper can be purchased for a 91 Honda NSX. I was told this is not possible!

Of course you can get a new bumper! It was the same from 1991 to 2001, then only the rear valance changed from 2002 to production end. Who told you it wasn't possible?

[STEVEW]

Norton Way Honda fitted a second hand bumper they had around the workshop as they could not get a new one for my car. I only found out about this when chatting on the phone about my concerns regarding the fit of the wing. I was astonished and he seemed to be talking to me as if he'd done me a favour :no:

[NSXGB]

Norton Way Honda fitted a second hand bumper they had around the workshop as they could not get a new one for my car. I only found out about this when chatting on the phone about my concerns regarding the fit of the wing. I was astonished and he seemed to be talking to me as if he'd done me a favour :no:


You don't think they fitted the second hand bumper because they had it 'laying around' to maximise their profit, do you? :rolleyes:

Are the Insurance company aware of that fact?

[paulius]

Never go to dealers to do a bodywork. They useless. To work with aliuminum car body is not that difficult as most of the people say. Just get a proper garage and they will make it look as the new.

[Sudesh]

Norton Way Honda fitted a second hand bumper they had around the workshop as they could not get a new one for my car. I only found out about this when chatting on the phone about my concerns regarding the fit of the wing. I was astonished and he seemed to be talking to me as if he'd done me a favour :no:

The insurance company may not be happy about that fact as they always request new OEM parts.

Just for reference, I would ask how much they charged for the rear used bumper.

A new rear bumper is £1550.60 and that includes vat, but thats only for the bumper fascia, the lower valance/skirt is £678.89 inc vat, so for a complete bumper your looking at £2,229.49

And that doesnt included any of the small fixing or screws or the upper plate. Also if you needed anything in behind the bumper like the absorbers or bumper beam then thats extra too.

[STEVEW]

I believe they did a deal for about £800. Honda UK seem to think that the bumper is discontinued and they have none available. If anyone can help me prove that is not the case then please send me a reply or link. Cheers Steve

[Sudesh]

I believe they did a deal for about £800. Honda UK seem to think that the bumper is discontinued and they have none available. If anyone can help me prove that is not the case then please send me a reply or link. Cheers Steve

I spoke to my dealer for you, who I have a very close relationship with, and spend alot of money with.

They told me that the bumper is available and showing in stock.

Details as follows:

Upper Face: Part NO: 71501-SL0-Q00ZZ;
Price:£1550,60
For NSX: 1991- 2005

Rear Valance: Part Number: 71502-SL0- G00ZZ;
Price: £678,89
For NSX 1991 -2001

[modarr]

I can vouch for the fact that the repair should be perfect. I had exactly the same repair, new N/S rear wing and bumper. The parts align perfectly. Anything else is horse****.

This was five years ago, repaired via John Cooper in Worthing.

I had everything replaced new at £7500, through the insurance, including the lower valance and aluminium rear beam instead of steel. I still have the lower valance which was undamaged, rear bumper (two deep scuffs, no cracks etc, plate surround, rear bumper beam, polystyrene inserts, ali brackets...as undamaged spares for the next time. All because of a small dent in rear wing and scored bumper.

Don't accept anything less than new and perfect fit.

Mo

[AR]

I agree with Mo, my first NSX was a cat D and you could not tell, they even repainted the whole car to match.

[Papalazarou]

I hate the 'that's alright isn't it sir' attitude, when it's obviously not. Nail them to the wall.


Cheers,


James

[simonprelude]

I can tell you there is an issue with a new rear bumper not being able to allign with the wings. The mould seems to have changed slightly somehow and there doesn't seem to be a lot that Honda UK can do about it.

It always nagged me greatly and my car had a new rear wing as well as the rear bumper.
There was no underlying damage at all but whatever Norton Way did there was no way the panels were going to line up properly, it was like the bumper or wing was actually a different shape.

[STEVEW]

Cheers for the info. I have kicked up a big fuss and I'm not looking for a that will do attitude. These cars need to be looked after and passed on from generation to generation. Will keep you posted :)

[STEVEW]

Hi, Could you tell me what the delivery time would be to the UK. Cheers Steve

[Sudesh]

Hi, Could you tell me what the delivery time would be to the UK. Cheers Steve

Delivery time on what?

[STEVEW]

You say "They told me that the bumper is available and showing in stock" just wonder what the delivery time is for full bumper and extras. Cheers Steve

[Sudesh]

You say "They told me that the bumper is available and showing in stock" just wonder what the delivery time is for full bumper and extras. Cheers Steve

If showing in stock they usually get it in a day or two.

[STEVEW]

Hmmm, The plot thickens! I need to get to the bottom of this.